Account Management Questions:

HOW MANY ACCOUNTS CAN I CREATE?

You can create an unlimited number of accounts. Yet, it is prohibited to create new accounts to receive fake partner commissions. If we find out about this type of an action on your behalf, your accounts will be blocked, and your funds will be frozen.

CAN I ADD OR UPDATE MY WALLET ADDRESSES?

Yes, you can do that. This option is available on the “Profile” webpage. You need to input the data on this page.

WHAT DATA IN THE ACCOUNT CAN BE CHANGED AFTER THE REGISTRATION?

After the registration, you can add your wallets, change your password. You cannot change your email address or your sponsors and partners. Technical support operators cannot do that either until the input details are invalid.

MY ACCOUNT WAS STOLEN. WHAT DO I NEED TO DO NOW?

At first, use the 'Password Recovery' option. If this will not be enough, please contact us via support center to provide your personal and account details. Please contact us only from the e-mail address you have used at registration.

MY FAMILY MEMBERS USE THE SAME COMPUTER AS ME. CAN EACH OF US OPEN A Poratech-Trade ACCOUNT?

Yes, each of you can open a Poratech-Trade account considering that you won't have referral relationships.

CAN I DELETE MY OWN ACCOUNT? IF NOT, WHY AM I NOT PERMITTED TO DELETE MY ACCOUNT?

No, a user account cannot be deleted. All account information is encrypted. It is not available for other users or company staff, and cannot be used for the purposes that have not been agreed upon with the user. Therefore, deleting an account does not make sense, and is technically impossible.

HOW CAN I CHECK MY ACCOUNT BALANCES?

You can sign in to your account and check your balance in "Available Balance" column on the Deposit list.

WHICH PAYMENT METHODS DO YOU ACCEPT?

At the moment we work with Bitcoin, Ethereum, Litecoin and USDT-TRC20.

HOW FREQUENTLY ARE YOU UPDATING MY ACCOUNT?

You can access the member’s private area 24 hours a day, 365 days a year over the internet and keep track on all your account actions: Investments / withdraw / interest / balance statistics, affiliate earnings, and currently working, everything is updated in a real time.

HOW DO I MAKE MY FIRST INVESTMENT?

In order to make an investment with us, you must first become our registered member. Once you are registered, you can always sign in to your private & secure account area using your username and password you first signed up with and make your investment. You will need to click on "Make deposit" in the center, there you can choose a payment method and follow the page simple instructions to complete your investment. The transaction is secure, fast and convenient (takes around 5 minutes).

HOW DO I KNOW THE HISTORY OF MY ACCOUNT TRANSACTIONS?

Enter the investor area and in the member menu you can see the history of your account “History”.

HOW MUCH DOES IT COST TO OPEN AN ACCOUNT WITH YOU?

Opening account with us is absolutely free. There are no hidden costs and no maintenance fees.

CAN OTHER MEMBERS OF MY FAMILY OPEN AN ACCOUNT AND USE IT FROM THE SAME COMPUTER THAT I USE?

Yes, they can. But, accounts must have different names and email address. This is a prevention of creating numerous accounts and making deposits through your own referral link.

CAN I CREATE AN OFFICIAL LOCAL TELEGRAM COMMUNITY CHAT OF MY COUNTRY?

Only an active representative with at least 500 members in his/her chat, can apply his Telegram super group as an official Poratech-Trade community. An additional moderator rights will be requested and visual updates will be made to your group appearance.

I DONʼT WANT MY INFORMATION TO BE SHARED AT LEADERBOARD AND STATISTICS, WHAT SHOULD I DO?

Unfortunately, your profile cannot be removed manually from the statistic. However if you feel that your name should not be displayed on the statistical data, please contact our support team in order to follow username removal procedure (where investor will be shown as “Private” only).

Investing and Withdrawal Questions

It's just the beginning. Buying an Investment package from Poratech-Trade, is only the start of a beautiful relationship. Check out our offers and packages that will help you get the most out of your Investment Sum.

HOW LONG WILL IT TAKE TO ADD THE DEPOSIT AMOUNT TO MY ACCOUNT?

Your account will be updated immediately upon deposit, typically within 5 minutes on average, depending on the block size. Occasionally, Bitcoin may take a few hours to appear in your account, so there’s no need to worry. Simply check your account again later.

CAN I DEPOSIT USING ONE CRYPTOCURRENCY AND WITHDRAW MY MONEY IN A DIFFERENT CRYPTOCURRENCY?

No, within one deposit you can invest and receive profits in one and the same cryptocurrency.

CAN I MAKE ADDITIONAL INVESTMENTS?

Yes, you can create several deposits with different investment plans, using different payment systems. The number of these deposits is unlimited.

CAN THE DEPOSIT CREATED BE INCREASED?

No, you cannot increase the deposit that has already been created. You also cannot change its total amount. However, you can create an unlimited number of other deposits.

WHAT IS THE MINIMUM AND MAXIMUM DEPOSIT LIMIT?

The minimum deposit amount is $100 and that varies based on your chosen investment plan.

HOW LONG DOES IT TAKE TO PROCESS A WITHDRAWAL?

Our system will process your withdrawal request within 5 Minutes at the latest.

HOW TO WITHDRAW PROFIT?

To withdraw profit, you need to save your wallet address first to which you want to transfer your profit. Account settings can be made in Edit Profile section. Profit can be withdrawn at any time convenient to you. For this, sign in to your account, click “Withdraw Funds” and specify the amount of withdrawal. After operation is completed, your profit will be transferred to your account as soon as possible.

WHAT IS THE MINIMUM AND MAXIMUM AMOUNT THAT I CAN WITHDRAW?

You can withdraw funds from the available balance anytime you want and without any waiting period. The minimum withdrawal amount is $5 for all cryptocurrencies we accept and there is no an upper limit for withdrawal.

CAN A CONTRACT BE CANCELLED BEFORE THE END OF ITS TERM?

No, based on the conditions of our company this is not possible. It is possible to cancel the contract only if there are force majeure circumstances.

Affiliate Program Questions

WHAT IS THE PARTNERSHIP PROGRAM? AND WHO CAN JOIN IN YOUR REFERRAL PROGRAM?

Anyone opening an account on our site can join in our referral program. The partner program is a set of technical solutions and financial capabilities that have been created for active investors and entrepreneurs who are ready to participate in the development of our company, and receive a worthy reward for it.

HOW DOES THE REFERRAL PROGRAM WORK?

The point of the partnership program is to attract as many clients as possible. Being a partner, you get referral commissions from each deposit made by the attracted client. The more clients you attract, the more they deposit, the more commissions you will receive.In order to understand that the client was attracted by you, we use a referral link. In other words, you should provide a referral link to potential clients, so that they can use it to enter the website. If they enter, register and make a deposit, you’ll receive a commission. A referral link can be distributed personally or via the internet through forums, sites, social networks, blogs or messengers being placed in the form of a status message. You can get a referral link in your investor area.

WHERE ARE THE REFERRAL MATERIALS, SUCH AS REFERRAL LINK AND BANNERS?

Your Referral Link is created automatically when you open an account with us. Sign into your account, you will find the referral materials on your "Affiliate Program" page. You will find your link along with banner ads that you can use to promote this program in the "Referral Bonus" section.

HOW MUCH CAN I EARN THROUGH THE PARTNERSHIP PROGRAM?

We have a career system where you earn a referral commission up to 5% of any deposit made by your downlines.

HOW FAST ARE REFERRAL COMMISSIONS PAID OUT?

Commissions are paid out instantly after your referrals make a deposit.

HOW CAN I VIEW THE TOTAL NUMBER OF REFERRALS I HAVE?

You need to log into your account and click on 'Affiliate Program.' You will then see the entire list.

WILL I GET MY REFERRAL COMMISSONS FOR EVERY ADDITIONAL DEPOSIT MY REFERRALS MAKE?

Yes, you will get referral commissions on every deposit your referrals make.

DO I NEED TO INVEST IF I WANT TO START REFERRING OTHERS AND EARN REFERRAL COMMISSIONS and CASH BONUSES?

No, you do not need to invest if you want to start earning referral commissions and cash bonuses. You only need to open an account.

IS THERE ANY LIMIT IN THE AMOUNTS OF THE REFERRAL COMMISSION?

No, there is no limit. Therefore, the more your referrals invest, the more you can earn.

HOW TO PROMOTE YOUR WEBSITE?

A combination of effective online advertising, using all available promotional materials, can bring you visible results in the shortest time period. Use your website and social media pages (Facebook, Twitter, WeChat) to inform your network about us. However, the best form of advertising is always word-of-mouth, which means providing a direct and honest review, and suggesting Poratech-Trade opportunities to your friends and colleagues. Office promotions with strong informational support, if done correctly, can lead to impressive growth in active referrals. Contact your direct upline partner or local representative to unite and work as a team.

CAN I CREATE AN OFFICIAL LOCAL TELEGRAM COMMUNITY CHAT OF MY COUNTRY?

Only an active representative with at least 500 members in his/her chat, can apply his Telegram supergroup as an official Poratech-Trade community. An additional moderator rights will be requested and visual updates will be made to your group appearance.

Security Questions

WHAT INFORMATION ABOUT MYSELF SHOULD I PROVIDE TO THE PLATFORM?

We do not require our clients to have to provide their personal data. You can use anonymous contact details and names. The minimum amount of information about you that the platform needs is your user name and your email address. The mandatory fields are shown in the registration form.

HOW ARE MY PERSONAL DATA PROTECTED?

Your personal data are protected at the highest level, and are stored in a safe place. First of all, all confidential data are stored in an encrypted format. The information is transmitted using SSL protocol. Besides the fact that our site has been checked for weak spots and threats from users, the whole hosting is safely protected from DDoS attacks. Attorneys and cryptography specialists have also taken care to ensure that the content of the information itself is not available through a legal request, therefore, the information about your income and finances is protected.

ARE YOU PROTECTED FROM DDOS ATTACKS?

Yes, we are utilizing the most elevated DDoS Protection in the business with 100% uptime guarantee.

MY ACCOUNT WAS STOLEN. WHAT DO I NEED TO DO NOW?

At first, use the 'Password Recovery' option. If this will not be enough, please contact us via support center to provide your personal and account details. Please contact us only from the e-mail address you have used at registration.

WHAT CAN I DO TO KEEP MY ACCOUNT SECURE?

• Always sign out when you have finished with your account by clicking the Sign Out link on the top part of the web page.
• ever divulge your password to anyone; if you did divulge your password to someone, change it as soon as possible. We will never ask you for your password by online chats, e-mail request or at any social platforms.
• Choose a good password, and do not write it down or send it via email.
• Set up 2FA

HOW CONFIDENT ARE YOU WITH YOUR SITE SECURITY LEVEL?

We are using Ddos-guard.net solution with their protected DNS and 24/7 mitigation service it is very difficult to perform a distributed denial of service attacks. In addition, we have also developed a unique filtering system using both our software and high-end hardware firewall to enforce a clean traffic passage. Protection is one of the most important things for us. You can rest assured that your personal information will remain absolutely safe. We employ a series of physical and technological security checks at all times so as to ensure only a very few qualified and trusted employees have access to the personal information of our members. Furthermore, we keep our user’s personal information on separate, firewall-protected servers. We also have a team of skilled, top-level internet security professionals that monitor the security of our servers and all of the information they contain.

I'VE BECOME A VICTIM OF FRAUD. WHAT CAN I DO NOW?

If you have found that your account has been hacked, immediately report about that to Poratech-Trade support. Please, change the password of your email and Poratech-Trade account as soon as possible. Check your computer with licensed anti-virus.

I FOUND A VULNERABILITY (GLITCH, TECHNICAL ERROR) AT THE WEBSITE, HOW TO NOTIFY YOU?

Your help in improving our platforms services is very much appreciated. We partially encourage such actions. Your time spent in the search as well your honesty can be rewarded. Contact our support and provide a complete explanation, description of the glitch or error founded at website